Travel eSIM: mobile data in 180+ countries, no roaming

Most smartphones since 2019: iPhone XR/XS and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer. Check Settings — you should see “Add eSIM” or “Cellular → Add plan”.

Instantly. Right after payment the QR code appears on screen and is emailed to you together with an install link.

Install it at home over Wi-Fi in advance, then turn on data once you arrive. The plan's validity starts from the first connection to a network in the destination country.

Yes. Each plan is a separate eSIM profile with its own QR code, valid in its own country. For a new trip you get a new plan; the profile of a finished plan can be removed in your phone settings.

Yes. The eSIM works as a second line for data only — your primary SIM and number stay active for calls and SMS.

Yes — anything that works over the internet: WhatsApp, Telegram, FaceTime, video calls, maps, social media. It's a data plan; traditional voice calls and SMS on the eSIM itself are not included.

Make sure data roaming is enabled for the eSIM and it's selected as the line for cellular data. If that doesn't help, contact support and we'll guide you.

By bank card or SBP (Russia's Faster Payments System). Payments go through a secure gateway and we never store your card details.

Since 2022, iPhones sold through official Russian retail ship without a physical eSIM slot — only a classic SIM tray (an import requirement, not a software lock). Parallel-import units (US, UAE, Hong Kong, etc.) and any recent Android flagship support eSIM. See the next question to check your exact device.

On iPhone: Settings → General → About → Model Number, tap it again to reveal a code like A2894 (units without eSIM typically carry a different regional code than the US/international build). The fastest check: Settings → Cellular — if there's an "Add eSIM" option, your phone supports it.

Yes, and it's almost always cheaper: international roaming from a Russian home carrier is usually billed per megabyte or via expensive add-on packages, while eSIM gives a fixed data allowance at a fraction of the price. Your home SIM (Beeline/MTS/Megafon/Tele2) stays in the phone for calls and SMS — the eSIM only handles data.

Yes, that's the normal setup. In Settings → Cellular, set your home SIM as the default line for calls and SMS, and the eSIM as the line for cellular data. Both lines stay active at once — no manual switching needed.

On iPhone: Settings → Cellular → select the eSIM plan — it shows "Active" or "Inactive" plus remaining data. On Android: Settings → Network & Internet → SIMs → select the eSIM profile. We also email you the status and remaining data, and show it in your account dashboard.

This is usually a temporary hiccup reaching the activation server. Check your Wi-Fi connection and try installing the eSIM again in 2-3 minutes. Don't rescan the same QR code repeatedly (it's single-use); if the error persists, contact support and we'll reissue the profile at no extra cost.

In Settings → Cellular → your eSIM line, make sure "Data Roaming" is turned on — without it the line physically won't attach to a foreign network even if the eSIM itself is active. Toggling Airplane Mode on and off can also force a reconnect.

Yes, this is required. Go to Settings → Cellular → select the eSIM line → enable "Data Roaming". It's a separate toggle per SIM line — roaming enabled on your home SIM has no effect on the eSIM, and vice versa.

The QR code is single-use: it installs the eSIM profile once. If you already scanned it (even by accident) or are trying to install the same QR on a second device, the system blocks the repeat install — the profile is already on the first device that scanned it.

An eSIM profile is physically tied to the device it was installed on and doesn't carry over through an iCloud/Google backup. Switching phones requires a new eSIM — if your old plan's data isn't used up yet, contact support and we'll handle it case by case.

Once. After the first successful install, the provider deactivates the QR code — a standard safeguard against profile copying. If you haven't started using it yet and need a different target device, contact support before the first install.

Fixed-data plans simply disconnect from the internet once the limit is hit — you can see the remaining data in your dashboard. If you run out, buy a new plan — it comes with its own QR code.

No, adding data to an already installed profile isn't available on the site yet. If you run low, buy a new plan for the same country — it comes with its own QR code.

Calls and SMS go to whichever line is set as primary — usually your Beeline/MTS/Megafon/Tele2 SIM. Our eSIM is a data-only plan, so bank verification codes keep arriving on your usual number even abroad.

Install the eSIM ahead of time on the ground over Wi-Fi — no need for Airplane Mode during that step. In flight the profile just waits; turn on Data Roaming and let it connect only after landing, once Airplane Mode is switched off.

Among mainstream models: Samsung Galaxy S20 and newer (excluding some regional variants), Google Pixel 3 and newer, plus several recent Huawei, Honor, Oppo and Xiaomi models. The list keeps growing — the most reliable check is looking for "Add eSIM" under the SIM settings on your specific device.

Yes: technically the eSIM is a profile issued by a local carrier in the destination country — we act as an aggregator across several such carriers and resell their plans through one convenient interface with card or SBP payment. Data travels over an encrypted connection, and payment runs through a certified gateway.

Yes, if the issue is on our side or the provider's (plan failed to activate, network never connected due to a service fault) we refund in full. If the QR was already installed and some data was used, refunds are handled case by case through support.

This usually means the data allowance or plan validity has expired, or there's a temporary technical issue on the carrier's side. If the plan has ended, buy a new one; if "Error" persists past 15-20 minutes, contact support and we'll check the profile manually.

No: the eSIM connects to the exact same physical local carrier network (the same towers as that carrier's regular SIM cards) — it isn't a separate, throttled "virtual" network. The only difference is the format — data instead of a plastic card.

No, you don't need to turn it off. To avoid accidental roaming charges on your home carrier, you can disable "Data Roaming" for that SIM in Settings → Cellular while leaving it enabled only for the eSIM. Calls and SMS on the home SIM keep working (billed per your carrier's own rates).

Yes, if the device supports eSIM (cellular iPad, LTE Apple Watch) — the install process is the same: scan the QR code or enter the activation details manually in the device's cellular settings.

A rare case, but a profile can be lost during a full network reset or restore from an old backup. It can't be reinstalled from the same QR code (it's single-use) — contact support with your order number and we'll reissue the profile at no extra cost if the data hasn't been used up.